Everything was great, except for the diagnosis at the end. I was told my rear brakes were measured at 4 millimeters, which was close to the minimum. However, when I got home, and read the report, it said that one of my rear brakes was actually at 3 millimeters, which is in immediate need of replacement. I then took it to a local shop to have it replaced.

My recent experience with the service department at Quality Chevrolet was 20 stars. Five stars was not enough. The service advisor, Michael Delozier was excellant! Michael greeted me with b smile, patiently listened to the concerns regarding my car, explained what service needed to be performed, provided a timeline, and delivered my vehicle at the end of the day, several days earlier than expected. Michael inspired trust, knowledge, and professionalism. Great job!

Beware, these guys are great. Cannot say enough good things about Danny and Brock, took my lease in early, Thought there could be a problem. Danny and Brock reassured me and took care of everything. third purchase from Quality Chevrolet best dealership in the Escondido auto park

Román Torres was extremely help full and transparent with this entire process! My family and are extremely grateful for him and his entire team for making a great deal on a 2026 Chevy Trax for us !

Excellent salesperson Roman Torres. Friendly and efficient. Made the buying experience great. Price agreed upon was price paid. Highly recommend!

Friendly and efficient Explained what the results were took time to make sure everything was to my satisfaction.

I had a great experience with your team. Lewis was very helpful and provided an excellent service

This service center is bad even when you make an appointment i live an hour away depending on traffic it could be more just to get there to wait 2 an a half hours for my oil change the workers here dont care when asked is my vehicle ready they reply with attitude so I just sit back down and wait until it’s ready. I have owned other vehicles at other dealerships. I have taken my vehicle to get service for an oil change and it doesn’t take this long just for an oil change as it does here every time we go.

Juan was great and very accommodating. Unfortunately the techs were unable resolve the issue with my entertainment system/stereo, so I will have to come back and try again.

Service department is reliable, on time and helpful when it comes to my cars needs.

My new car was parked next to my trade-in. I spent 3 hours there, but it was worth the time. It was my first visit to Quality Chevrolet. It won't be my last. Thanks to Zach and staff for getting my new car ready.

Always love coming to the greatest dealership that has always accommodated the services my cars have needed throughout the years and also greatest deals when I want to change my car.

Had a great experience with service for my 2025 Equinox EV. Juan Gonzalez made sure the part was in and got me in and out of there quickly. He is part of a team where I find consistent excellence. This makes all the difference to the Chevrolet brand and is why I continue to buy and service here and refer others.

I came in for a quick 1 hour service that I was going to wait for. Billy informed me that there was a software recall on the braking system that would take 4 hours. I was not prepared for the added time but was able to arrange with my wife to pick me up and then return later to pick the car up. It would have been nice to have someone contact me to let me know about the recall and additional time. Bob Vasko

This is the third truck we have bought from the dealership. I like that you always have a big selection. The sales person was very nice. Low pressure and let me work through my process. Definitely made me want to come back and work with him again.