Quality Chevrolet: Your Dream Car is Waiting
Here at Quality Chevrolet, we're committed to making your new-car dreams come true. We know how exhilarating it is to drive off the lot in your new Chevy, and we don't think anything ought to stand between you and that feeling, especially not money. Our superb financing team is committed to working with you in every way possible to ensure that you can drive off in your choice Chevy today. Our financial staff is both professional and knowledgable, with years of hands-on experience to help you get what you need. By working with a number of banking institutions, we can assure that the financing options we create together will be the ones best-suited for your unique credit situation. Or, if it's more convenient for you, apply for credit online right here from our website. Our credit application forms are both simple and secure, and you'll receive a response almost instantly! When you're ready to embrace the Chevy of your dreams, our financing team is here, ready to help you make it happen. Call for an appointment or drop in today to Quality Chevrolet, the #1 dealership for Chevys in and around Escondido.
Quality Chevrolet Testimonials
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| Name: | David Ferguson |
| Location: | Solona Beach CA. |
| Testimonial: | Your Service Consultant, Wes Parkhurst, is a STAR! Wes provided us exceptional ‘over and above’ ‘Quality’ service on Monday, February 22nd when he personally stayed open after closing hours and even went the ‘extra mile’ to procure a rental car for us all while we and our Tahoe were being towed into your dealership! Our 2000 Tahoe broke down on I-15 outside Fallbrook late Monday afternoon on February 22nd during our return to Solana Beach from Las Vegas. We had been on the road for almost 5 hours. We were tired and in no mood to be stranded on the highway at 4:30 PM with a failed fuel pump. I called AAA to have it towed to the Carlsbad dealer from whom we purchased the truck from in 2000. I was told, “We close at 6:00 PM as does the rental car company, so we can not help you obtain a rental car or stay open past 6:00 PM”. I knew we could not make it before 6:00PM. Severely frustrated, I asked AAA for another dealer closer. AAA gave me Quality Chevrolet. When I discussed our situation with your Service Consultant, Wes Parkhurst, he VOLUNTEERED to stay open until we arrived AND made all the arrangements with Enterprise to have them deliver a rental car to your store before 6:00 PM for us drive home to Solana Beach. THAT IS ABOVE QUALITY SERVICE! In an era when ‘customer service’ is almost oxymoronic, Wes Parkhurst and Quality Chevrolet provided OUTSTANDING OVER AND ABOVE QUALITY SERVICE! I thought you, Wes and your team should know this and be proud! We love our Tahoe, but we now know where we’ll buy our next one! Good Service sells cars! David P. Ferguson Holes for Heroes Fax: 858.755.2601 dave@holesforheroes.org www.holesforheroes.org "Helping our Hurting Heroes, Military Children, Families, KIAs and Vets" 410 Santa Dominga, Solana Beach, CA 92075 |
| Name: | William Lutz |
| Location: | Oceanside California |
| Testimonial: | To: General Manager-Quality Chevrolet This is to thank you and all of the Quality staff for the outstanding service and genuine appreciation for our purchase of a 2010 Equinox.In selecting this vehicle we spent hours of internet research to select what well maybe our last vehicle purchase since my wife and I are a ways along the back nine of our lives. Most of our contact has been with Lori Rios who has been indispensable in sensing what we really wanted and who apparently loves the vehicle. On the onset we told her we wanted this vehicle with every available option offered. There was considerable public interest in this vehicle at the time but she persisted in getting us the earliest possible delivery by initiating the earliest possible purchase reservation.Subsequently she has maintained close contact with us to explain the intricacies of the Equinox which are considerable. We had our first service at Quality on January 27th. It was a pleasant experience and your Bill Smigiel and his technicians were courteous and caring. I have never offered an unsolicited endorsement for anything. in the case of Quality I'd be happy to. Bill Lutz |
| Name: | Charles |
| Location: | Valley Center CA |
| Testimonial: | Recently I bought a HHR and it was time for it to be serviced. I used your on line service appointment, which is very handy. When I arrived at your dealership I was greeted by Mr. Diego Paz. From the start, Diego made me feel like a valued customer. His professionalism, courteousness, and over all manner was most welcomed. During the write up procedure I mentioned a rattle noise in my steering column. Diego said " we will take care of it". I liked the positive answer. They finished my car and Diego went over everything with me including advising me that parts would need to be ordered and I would be notified when they arrived. Everything Mr. Paz promised was kept in a timely manner. My wife called and set my appointment when the parts arrived and she too was overwhelmed with Diego's professionalism. He is an asset to your company and you are lucky to have Mr Diego Paz as an employee. I will continue doing business at your dealership because I liked the way my wife and I were treated. Thank You Charles and Diana |
| Name: | Bill Moore |
| Location: | Vista Ca. |
| Testimonial: | Praises for Service Consultant Diego Paz. On October 13, 2009 I brought my 2004 Silverado 3/4 ton diesel to the service department for what I hoped would be warranty work. Your service consultant,Diego Paz, is the "perfect example" of what a service consultant should be. He is knowledgeable,humorous,pleasant,courteous and efficient. He is to service consulting what Lance Armstrong is to bicycle racing. He is simply the king of consultants. He should be idolized by all of your other service consultants. All kidding aside,he is a credit to your organization and should be given a nice raise in pay. The work was done under warranty and my truck now runs as it should. This was the second used vehicle that I have purchased from your agency and you will be the first place I visit when I am in the market for another vehicle. Sincerely; Bill Moore |
| Name: | Steve Secor |
| Location: | Rancho Bernardo CA |
| Testimonial: | I've been doing business with the parts dept. at Quality for many years and the parts dept. has been one of the best. Susan was fantastic as was the other woman sorry her name has slipped my mind. The HHR SS is the best vehicle I've ever owned! I'm getting 27 MPG in combined fwy and city driving with a bit of "spirited" driving to boot. The car and people at Quality Chevrolet ROCK! Steve |
| Name: | Michael Smith |
| Location: | Escondido CA |
| Testimonial: | I would like to take this opportunity to express my gratitude for the outstanding, professional and courteous service Quality Chevrolet provides. Specifically, David Grubbs and Bill Smigiel. During a critical time in the automotive industry and when many of your competitors are taking "Short Cuts" and failing to keep their warranty commitments, your team consitently sets the benchmark for quality service and support. Keep up the good work! |
| Name: | Anna Carter |
| Location: | San Marcos CA |
| Testimonial: | I just wanted to let you know that I work in a customer service dept and YOUR service dept has one of the best customer friendly services I've ever had. Thanks especially to Ben (service dept) who was extra helpful easing my worries about my fabulous new HHR. See you all soon at my next service appointment. |
| Name: | Caroline Fenton |
| Location: | Escondido California |
| Testimonial: | Anthony was extremely professional, communicative and responsible. Every time I have needed special service or warranty work, my techs have exhibited the same qualities. Overall, your dealership has treated me well, fairly and I would think twice about ever going anywhere else. In these tough times, I hope that the managers would keep this in mind and reward staff appropriately and as generous as possible. |
| Name: | Alan Goff |
| Location: | Escondido CA |
| Testimonial: | I wanted to take a minute to say thank you to our Service Writer Wes, for his outstanding attitude and for taking pride in making sure that our service needs were met. Please pass this information to his superiors. Thank you, Alan and Linda Goff. |
| Name: | Sam Evans |
| Location: | poway ca |
| Testimonial: | Maria gave me the best service I’ve had to date. She was courteous, friendly, and was patient enough to explain what needed to be done. She returned my phone calls promptly and called me whenever there were new developments. I felt that she really cared about my situation and that I was in really good hands. I’ll continue to drive an extra 20 miles to get my truck serviced at Quality Chevrolet. |
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